Please, read the following terms:
- VERIFY YOUR PURCHASE CODE before opening any ticket. Also you can "Login with Envato" and your purchase code will be verified automatically.
- Support is offered Monday-Friday, please allow up to 24 hours for your ticket to get reviewed & responded to. We appreciate your patience.
- Post as much information as you can on your issue/question: links, screenshots, steps to replicate the issue, login credentials, etc. Feel free to post private information, tickets are private by default.
- Be sure that you have first checked the documentation that comes with the theme/template and screencasts before submitting a ticket.